案件名: SW Engineer (ID:32936)
案件種類: Permanent
雇用形態: Full-time
所在地: 東京都
業界:
  • Software
専門:
  • IT & Telecoms
  • Engineering
通貨タイプ: 年毎
給与: 交渉可
掲載済み案件: 07/03/2019
案件ID: 32936

職務内容

Position

You will be providing software technical expertise on our robot products.

You will work with our partners and internal teams (in Japan and in France) to establish a new

high-end standard for the quality of products and related services in robotics.

You will report to the Manager of the Technical expert team in our branch office dedicated to

Customer Support in Japan and located in Shiodome Tokyo.

Mission

● Investigate the root cause of problems found on robots and identify the failing component in the

system (HW, SW, or in between)

●Understand the version changes on the system both Hardware and Software

●Design and develop tools and solutions to improve investigations on our products (e.g. log

analysis); suggest improvements on existing tools (e.g. robot calibration)

●Develop software applications of hardware workaround to improve the performance of the product

● Raise design issues and software bugs to the R&D teams

● Provide support to our Customer Service team on difficult customer issues, and to our Repair team

on new repair procedures

● Provide technical documentation on the tools and process to improve the efficiency of technical